Voice/Data Network Analyst in Minneapolis, MN at DISYS

Date Posted: 11/3/2018

Job Snapshot

Job Description

Job Title: Voice/Data Network Analyst

Location: Minneapolis, MN

Duration: 6+ months

Job Summary & Responsibilities:

  • The analyst role is extremely customer facing and works directly with the customer on site build.
  • Responsible for the build out of telephone, voicemail and hunt groups. They also complete requests for bulk load Jabber and WebEx accounts.
  • Responsible for deploying Telephony (Voice) capabilities across the organization, including Real Estate and Mergers and Acquisitions.
  • Work with 3rd party vendors for deployment/testing, and Communications team coordinating with Acquired Entity, to ensure migrations meet customer expectations and ensure minimal disruptions to acquired entity.
  • Will be a part of a team that works with many other people outside of the team.
  • Must be proficient with MS products, Cisco Call Manager, and have knowledge of Agile Principles.
  • Office hours will be 8-5 with the exception of some evening's and weekends depending on migration requests.

 

Required skills:

- Call Manager

- Unity

- Cup Servers/CCMCIP

- IP Telephony (IPT) Background,

- Ability to be productive on a virtual team

- CallManager User Page

-Service Now

Ability to manage time and work on several different items, and communicate effectively with customers

Informa-cast, Service Now


If interested kindly apply or reach out to,

Karthik Kumar

IT Recruiter

Digital Intelligence Systems, LLC (DISYS)

Phone: (972) 865-4215 | www.disys.com

Email: karthik.kumar@disys.com


Job Requirements

Experience in working with:
- Call Manager

- Unity

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.