User Experience Researcher in Oakland, CA at DISYS

Date Posted: 10/25/2018

Job Snapshot

Job Description

Title: User Experience Researcher

Location: Oakland, CA – Lake Merritt

Duration: multi-year

Rate: $40 to $50 W2, DOE

As a UX Researcher, you will help make a difference in the way patients interact with their doctors, and manage their health needs. Your research will provide clinician and patient-centered viewpoints needed to help inform the role of technology in the patient-doctor relationship.

This is an opportunity to contribute to a growing team in an established company. You will be part of a variety of product teams, and work closely with them throughout the design process. You will start working on small projects, and over time you will work on larger projects with the ability to identify complex patient needs.

Ideal candidate will have experience in UX research, interviewing external customers, presenting  findings to design teams and working with UX team to enhance and improve mobile products.

What You’ll Do

You will take on various projects that are at different points in the product lifecycle.

  • Get an understanding of our patients by conducting interviews to inform the designs before they begin. This work will provide the product team with a sense of direction, and help guide decision making.
  • Conduct studies to improve prototypes, before the product team commits to a design.
  • Reevaluate live products, and identify areas for improvement

Duties

  • Collaborate with the UX Research team and help with everything from recruiting to analysis
  • Work with designers, business analysts, product leads, and executives to fill knowledge gaps
  • Run studies that gain an understanding of how our patients manage their health. Identify opportunities where design (web, mobile, and print) can improve their experience.
  • Advocate for patient needs and provide clarity around product improvements to stakeholders and product teams
  • Be proactive in helping improve the UX Research team

Requirements

  • Ability to work with colleagues and stakeholders to identify how UX Research could help them.
  • Plan and execute research studies using a variety of methods that coincide with learning objectives.
  • Ability to communicate effectively to a group and properly convey the research outcomes.
  • Be personable and sensitive when interacting with patients for recruiting participants.

Nice-to-haves

  • Undergraduate and/or advanced degree in psychology, cognitive science, human computer interaction, human factors, anthropology, sociology or other related degrees
  • Experience conducting research throughout an entire product(s) lifecycle
  • Spanish speaking

Job Requirements

UX research, presentation, spanish Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.