Technical Writer in Fort Worth, TX at DISYS

Date Posted: 7/18/2018

Job Snapshot

Job Description

Title: Business Analyst / Technical Writer

Location: Fort Worth, TX 76116

Duration: initial 6 months, can go multi-year

Rate: $50hr+/- W2


DISYS is seeking an IT Professional with strong documentation skills as either a Business Analyst, Technical Writer or Documentation Specialist. This role will be responsible for producing high-quality documentation that contributes to the overall success of our clients’ global infrastructure services.


You will join a team of talented writers who work collaboratively with engineers, service managers, and project managers to present the global infrastructure services to the international community.


The ideal candidate will have excellent documentation skills using a variety of tools including MS Word, Visio and Adobe products as well as SharePoint. And most importantly will have demonstrable experience and in-depth knowledge of infrastructure and network architecture.


Responsibilities:

  • Work with local and international teams to obtain an in-depth understanding of the services and documentation requirements
  • Analyze existing and potential content, focusing on re-use and single-sourcing opportunities
  • Create and maintain the information architecture
  • Produce high-quality documentation that meets applicable standards
  • Produce appropriate documentation for the intended audience
  • Write easy-to-use Work Instructions
  • Create Standard Operating Procedures
  • Create document templates for Project Managers
  • Participate in document peer reviews
  • Provide editorial and feedback expertise to engineers-prepared documents

Skills:

  • Proven working experience in technical documentation of Work Instructions Standard Operating Procedures in an IT environment as a Business Analyst, Technical Writer or Documentation Specialist.
  • Strong understanding of infrastructure and network architecture.
  • Strong experience in a customer facing, collaborative environment.
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex concepts and make them easier to understand in text and graphics
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office Suite, including: Word, Excel, Outlook, Power Point, Visio, and Share Point
  • 3-5 years’ experience in technical documentation
  • SharePoint experience; InfoPath form creation preferred
  • Excel spreadsheet manipulation experience (including formatting and formulas)
  • Microsoft Project
  • Remedy on Demand knowledge
  • Access & Role Management Knowledge
  • Documentation hyperlinking experience
  • Visio Network Diagramming

Education:

  • Bachelor's degree and 5 years’ experience in a related functional role

Job Requirements

technical documentation

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.