System Administrator - CCTV in San Francisco, CA at DISYS

Date Posted: 6/19/2018

Job Snapshot

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Job Description

Position: System Administrator – CCTV

Location: San Francisco, CA

Duration: 12 Months Contract on W2



•        Serve as a System Administrator for Physical Security Systems Analyze security infrastructure configuration files, logs, and other artifacts to perform root cause analysis.

•        Triage all incoming service tickets

•        Support global installation and testing of Access Control and Video Surveillance software and hardware

•        Troubleshoot and resolve service tickets via software or troubleshoot and provide guidance to service technicians regarding hardware faults Provide project and program managers basic designs and material lists needed for estimation.

•        Coordinate service calls and repair, and create closing reports for each service ticket Remotely test all hardware fixes with on-site technicians or Local Service Partners

•        Where necessary, intervene and take ownership of individual service calls to completion to ensure customer satisfaction Maintain spare parts inventory

•        Document and maintain system architecture and parameters based on company standards Install software modules and applications on customer machines

•        Departmental support and administrative tasks Participate in the 24 hour on-call pager rotation

•        Follow assigned projects to final adjustments, commissioning and signoff

•        Must be able to lift 75 pounds Ability to travel to offices (national and international) with very little notice

Job Requirements


•        Must be a creative self-starter with the ability to dig deeply into problems, identify root causes, and recommend sustainable solutions.

•        Must have 2-years' experience of installing / troubleshooting access control and IP CCTV hardware and software

•        Minimum 2 years' experience in Project or Service Coordinator desirable

•        Basic understanding of IT troubleshooting and networking knowledge Advanced understanding of Access Control Systems and CCTV Systems CCure 9000 Certification - Installer/Maintainer minimum requirement Basic understanding of networking as applied to IP cameras and network video recorders Strong proficiency of Microsoft Office – Excel, Word, Powerpoint and Project.

•        Excellent communicator, both verbal and written

Preferred Qualifications:

•        Past experience as a security service technician (2-3 years)

•        Past experience as a physical security system admin (1-3 years)

•        FLIR certified Global intercom systems administration experience

•        Global key management system administration experience

•        Ability to manipulate and analyze raw data in applications like Excel, Project, Google Docs etc.

•        JIRA administration experience


Kishore Vasudevan

Technical Recruiter

Digital Intelligence Systems (DISYS)


Ph No: 551-226-5366


“Don’t dream your success. Work for it !!!

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.