ServiceNow Developer in Raleigh, NC at DISYS

Date Posted: 3/22/2018

Job Snapshot

Job Description

This position is for an experienced ServiceNow Developer.   The candidate will be responsible for application development, configuration and general support of our production and development ServiceNow (SN) instances. 

The candidate should have a fundamental understanding of SN functionality, architecture, configuration and integration technologies.  The successful candidate will be responsible for creating & delivering, in a timely and accurate fashion, SN solutions using Java, Ajax and Jelly scripting languages along with standard out of the box configuration techniques.


Primary responsibilities include:

  • Ability to comprehend business requirements and provide development solutions to meet these requirements with technologies listed above
  • Perform configuration level tasks to meet business requirements including field setups, page layouts, role/profile changes, etc.
  • Adhering to SW development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements
  • Adhering to project development lifecycle: working with IT BA’s or business SME’s regarding requirements, complete end to end implementation, and provide post deployment support
  • Directly engage with the end user on requirements and offer direction and consulting where necessary
  • Working in a case management application (such as SN or CA Service Desk)


Knowledge & Experience

  • 3+ years of developing customizations for SN
  • 5+ years of total IT experience
  • ITIL certification
  • Proven experience in SN implementations and customizations
  • Experience in designing and developing software components and having a very strong service oriented background

Primary skills:

  • Proficiency in configuration and programming of ServiceNow
  • Expert experience in the following SN modules:  Incident, Request, Problem, Service Requests, CSM (client portal), CMDB, and domain separation
  • Knowledge and hands-on skill of SN associated technologies, applications and tools: Java, Ajax, Jelly scripting and etc.
  • ServiceNow integration experience, including between different business systems as well as working with integration tools and technologies such as REST.API
  • ServiceNow data import, export and bulk data manipulation skills


Personal Attributes

  • Good communication skills: Ability to communicate ideas in both technical and user-friendly language
  • Work well in both a team environment as well as autonomous
  • Must be able to meet tight deadlines and provide accurate time estimates
  • Strong analytical, troubleshooting, problem-solving and follow-through abilities
  • Highly motivated -self-starter, proactive with time management skills
  • Must show initiative, be hands-on and lead by example
  • Proven ability to multitask and work through ambiguous requirements
  • Strong verbal, written and interpersonal communication skills in the English language


Job Requirements

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.