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ServiceNow developer/CRM developer in Raleigh, NC at DISYS

Date Posted: 11/13/2018

Job Snapshot

Job Description

TITLE                        - CRM developer/ServiceNow developer

LOCATION               - Raleigh , NC

CONTRACT              -  6 months

Job Description:

Primary responsibilities include: 
• Ability to comprehend business requirements and provide development solutions to meet these requirements with technologies listed above
• Perform configuration level tasks to meet business requirements including field setups, page layouts, role/profile changes, etc.
• Adhering to SW development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements
• Adhering to project development lifecycle: working with IT BA’s or business SME’s regarding requirements, complete end to end implementation, and provide post deployment support
• Directly engage with the end user on requirements and offer direction and consulting where necessary
• Working in a case management application (such as SN or CA Service Desk)


Knowledge & Experience :
• 3+ years of developing customizations for SN 
• 5+ years of total IT experience
• ITIL certification
• Proven experience in SN implementations and customizations
• Experience in designing and developing software components and having a very strong service oriented background

Primary skills: 
• Proficiency in configuration and programming of ServiceNow 
• Expert experience in the following SN modules: Incident, Request, Problem, Service Requests, CSM (client portal), CMDB, and domain separation
• Knowledge and hands-on skill of SN associated technologies, applications and tools: Java, Ajax, Jelly scripting and etc. 
• ServiceNow integration experience, including between different business systems as well as working with integration tools and technologies such as REST.API
• ServiceNow data import, export and bulk data manipulation skills

Personal Attributes:
• Good communication skills: Ability to communicate ideas in both technical and user-friendly language
• Work well in both a team environment as well as autonomous
• Must be able to meet tight deadlines and provide accurate time estimates 
• Strong analytical, troubleshooting, problem-solving and follow-through abilities 
• Highly motivated -self-starter, proactive with time management skills
• Must show initiative, be hands-on and lead by example
• Proven ability to multitask and work through ambiguous requirements 
• Strong verbal, written and interpersonal communication skills in the English language 

Job Requirements

TITLE                        - CRM developer/ServiceNow developer

LOCATION               - Raleigh , NC

CONTRACT              -  6 months

Job Description:

Primary responsibilities include: 

• Ability to comprehend business requirements and provide development solutions to meet these requirements with technologies listed above

• Perform configuration level tasks to meet business requirements including field setups, page layouts, role/profile changes, etc.

• Adhering to SW development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements

• Adhering to project development lifecycle: working with IT BA’s or business SME’s regarding requirements, complete end to end implementation, and provide post deployment support

• Directly engage with the end user on requirements and offer direction and consulting where necessary

• Working in a case management application (such as SN or CA Service Desk)


Knowledge & Experience :

• 3+ years of developing customizations for SN 

• 5+ years of total IT experience

• ITIL certification

• Proven experience in SN implementations and customizations

• Experience in designing and developing software components and having a very strong service oriented background

Primary skills: 

• Proficiency in configuration and programming of ServiceNow 

• Expert experience in the following SN modules: Incident, Request, Problem, Service Requests, CSM (client portal), CMDB, and domain separation

• Knowledge and hands-on skill of SN associated technologies, applications and tools: Java, Ajax, Jelly scripting and etc. 

• ServiceNow integration experience, including between different business systems as well as working with integration tools and technologies such as REST.API

• ServiceNow data import, export and bulk data manipulation skills

Personal Attributes:

• Good communication skills: Ability to communicate ideas in both technical and user-friendly language

• Work well in both a team environment as well as autonomous

• Must be able to meet tight deadlines and provide accurate time estimates 

• Strong analytical, troubleshooting, problem-solving and follow-through abilities 

• Highly motivated -self-starter, proactive with time management skills

• Must show initiative, be hands-on and lead by example

• Proven ability to multitask and work through ambiguous requirements 

• Strong verbal, written and interpersonal communication skills in the English language 

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.