Senior Business Analyst in Scottsdale, AZ at DISYS

Date Posted: 10/5/2018

Job Snapshot

Job Description

GENERAL DESCRIPTION:  Responsible for managing relationships with key stakeholders in functional business process areas by understanding specific business process area needs and ensuring timely development and deployment of applicable and reliable IT services and solutions to satisfy such needs.  Mentors and leads less experienced technical business analysts as assigned.


ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS:

  • Works closely with designated business process area representatives and other business units/users to understand applicable business process requirements to support with appropriate IT services and solutions.  As necessary, facilitate the definition and documentation of business processes (i.e. business process engineering or re-engineering).  Be an effective IT advocate for the business process area.
  • Becomes sufficiently familiar with IT applications and systems in the context of assigned specific business process areas to assist in the troubleshooting of reported errors and/or problems and coordinate timely resolution through other IT departments (i.e. Systems Engineering, Development, etc.).
  • Effectively project manages deployment of IT services planned for development and deployment in the business process area.
  • Coordinate the analysis/troubleshooting of system/application issues to determine/report root cause and encourage future prevention.
  • Ensures effective and timely communication to business constituents on all issues - project status, reported system/application problems/resolution, etc.
  • Documents issues, complaints, business requirements, and enhancement requests related to IT systems and/or applications.
  • Complies with all processes, adopted methodologies, standards, and deliverables associated with all elements of the SDLC.
  • Works closely with IT management to ensure that issues or enhancements are being addressed in future software enhancement releases.

QUALIFICATIONS & SKILLS REQUIRED TO PERFORM JOB DUTIES:

  • Excellent working knowledge of industry standards and practices in the MLM industry required.
  • Excellent and seasoned business acumen. Extremely capable of understanding customer needs and demonstrates product intuition.
  • Technical background and experience defining and/or developing technical software solutions, ideally web related products.
  • Qualified to project manage enterprise-class projects as may be necessary.
  • Highly analytical.  Ability to think strategically and to develop comprehensive detailed specifications.
  • Seasoned in evaluating products and/or services and making recommendations for implementation.
  • Capable of mentoring and supervising the work of other, less experienced analysts.
  • Must have excellent problem analysis, troubleshooting, and resolution skills.
  • Capable of negotiating and/or managing relationships with third party vendors.
  • Excellent oral and written communication skills in general business and technical environments.
  • Demonstrates excellent organizational and delegation skills and efficient/effective management of one's own and other's time.
  • Is self-directed, very responsible, and highly self-motivated.
  • Able to excel in fast-paced, dynamic environments, with very aggressive project timelines.

PHYSICAL REQUIREMENTS TO PERFORM JOB DUTIES:

  • Ability to deal well with the stresses and pressure associated with tight project timelines.
  • Willing to accommodate extended work hours to meet project timelines as occasion may require.
  • Can expect, on occasion, to work with international market personnel in their respective time zone.
  • Stand/remain upright, walk/move throughout the building.
  • Stand/remain standing for several hours, up to 2 hours at a time.
  • Sit/remain seated at a computer for up to 8 hours a day, usually 4 hours at a time.
  • Use a PC with dual monitors, keyboard and mouse and telephone, continuously throughout the day.
  • Bend up and down, kneel, stoop and/or squat occasionally.
  • Turn and twist repetitively.
  • Reach down, forward and overhead.

EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES:

  • Four-year degree preferred or equivalent proven experience.  BS in Computer Science, Information Systems or Business Management is highly desirable.
  • PMP training and/or certification preferred.
  • 7-10 years of industry-specific, professional work experience.

Job Requirements

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.