Scrum Master/Project manager

JOB Description

• This technical Project Manager/Scrum Master role is responsible for understanding, influencing and enabling the business strategy by deploying the relevant digital technologies. The role is accountable as the single point of contact for their Digital workstream, with specific focus on Mobile and Online capabilities across Sales and Service. Delivering and maintaining capabilities to enhance customer experience and satisfaction is key.
• The role requires partnership between the business leadership team, local Technology teams, corporate development teams and vendors (for product integrations). The Project Manager will drive delivery, decision making and navigate risks and issues. The successful candidate will be a highly motivated, responsive and results orientated individual with technical skills, relationship development, communication skills, strong project, financial and management experience.
• Prepares and implements project plans to manage the lifecycle and operational aspects of projects (i.e., resources, scope, schedule, cost, assumptions and dependencies).
• Manages work streams, prepares status reports and interfaces with stakeholders to ensure strategy and execution are aligned with defined objectives.
• Coordinates and communicates the activities of project personnel with relevant stakeholders to ensure progress within time and budget constraints.
• Considered a subject matter expert providing guidance to the most complex issues on their project.
• The incumbent secures, leads, motivates and inspires the internal & external resources required to deliver the program, and is responsible for adhering to the program governance (e.g. sponsors, approvers, stakeholders).
• Leads status meetings/daily stand ups/working sessions related to the Project, tracks actions and follow up items
• Leverages project management tools such as MS Project and Jira

• Role & Responsibilities:

  • Leads and contributes to the development of project definition and scope with applicable stakeholders.
  • Proficient with project and portfolio management tools (i.e., Jira, Figma, Excel, MS Project, PowerPoint, etc.)
  • Acts as key escalation point for risks and issues.
  • Motivates functional process team working on projects within a matrix reporting structure.
  • Manages process and project management deliverables for all assigned projects from initiation through closure, including intake activities.
  • Develops, analyzes, and oversees project quality assurance and resource allocation.
  • Enhances program and project management capabilities and operational oversight. Develops, edits, and executes project plans to manage the lifecycle and operational aspects of projects.
  • Ability to influence others at an operational level regarding new concepts, practices, and approaches.
  • Recognized as a subject matter expert in the area of project management.
  • Managing multi-year projects with cross-enterprise interdependencies.
  • Ability to engage the support and resources of others to achieve project goals and objectives, influencing without authority.
  • Ability to enable individuals to work effectively as they plan, implement, and experience change.
  • Excellent communication, problem-solving and decision-making skills with the ability to effectively communicate with all levels in the organization.
  • Ability to research, interpret, and incorporate industry and other best practices into project management processes.
  • Demonstrated ability to build strong collaborative business and technology relationships; recognizes organizational limitations and uses corporate culture and resources to eliminate barriers when possible.
  • Ability to research, interpret, and incorporate industry and other best practices into project management processes.
  • Ability to understand, apply, and articulate industry project management principles, theories, and concepts.
  • Ability to identify risks and manage them, escalation when necessary.
  • Ability to think both tactically and strategically moving through both fluidly.
  • Ability to analyze project data, metrics and financials, making data-driven analytical decisions.
  • Proven experience prioritizing, budgeting, estimating, project implementation.

Core Requirements:

• Experience in Financial Services and specifically Digital is preferred, certified scrum master preferred (see above for further details)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.