Salesforce Consultant in Minnetonka, MN at DISYS

Date Posted: 6/25/2018

Job Snapshot

Job Description

Overall IT Production support mentality; willingness to learn business functionality, correlate that to system processes and strong interest in becoming an SME; customer focus attitude; Technical abilities and passion to deliver under challenging environment.


• Analyzing, designing solutions, developing approach, driving development of the solution with developer and managing/maintaining solutions built on the salesforce.com platform (Should be willing to do hands on development if need be)


• Perform testing on salesforce platform application releases


• Drive Development, test, manage implementation of features and maintain application software working with established processes.


• Communicate effectively with developers, business, and QA teams


• Identify opportunities to fine-tune and optimize applications of developed projects and processes


• Provide technical support and consultation for application and infrastructure questions


• Salesforce development/enhancements and problem solve


• Assist in managing and coordinating all production support related activities including triaging of an incident, spearheading root cause analysis, provide process and system workarounds within SLAs.


• Provide leadership in critical production issue resolution both (Priority 1 and Priority 2)


• Responsibility, at a high level, includes application availability, reliability and stability on a 7 x 24 x 365 basis



This position offers a strong benefits package including health and life insurance.  There is also a generous PTO package.  Work life Balance is appreciated and respected!

Job Requirements

• Be willing to work on a 24x7 on call basis as needed.


• Function as a sub team lead and Salesforce technical and business process SME


• Ensure timely resolution of all production issues meeting or exceeding SLAs


• Ensure that the work delivered by the team is of high quality by performing testing/validation and owning the functional area assigned.


• Work with business users to prioritize production issues for resolution


• Ensure that all documentation has been updated and that work product meets compliance requirements.



• Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan.



Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.