Research & Remediation Representative (LARGE BANK) in Frederick, MD at DISYS

Date Posted: 2/10/2018

Job Snapshot

Job Description

Do you enjoy helping customers? Do you want to have an opportunity with one of the largest financial institutions in the U.S.? If so, Disys has the perfect opportunity for you. Our client is looking for someone to Research and Remediation representatives to  process a newly found risk and “dig in', research the discrepancy and pass along for appropriate resolution

Group is currently overloaded with cases to review with more inbound by the day. 
Among other responsibilities:
  • One of the primary responsibilities will be to focus on dealing with Property Tax Prepayment issues, also dealing with 1098/99 issues, and reviewing customers’ escrow accounts to identify potential risk.  
  • The R&R Rep will be graded on production primarily on the number of cases they completed daily/weekly.  Customer contact will be required but only outbound as needed 
  • (THIS IS NOT A CALL CENTER ROLE).


Job Requirements

Required Qualifications:

  • 1+ years of mortgage servicing experience in the areas of: loan doc review, customer servicing, default servicing, etc. – mgr will not look at originations processors
  • Basic Microsoft Office (Word, Excel, and Outlook) skills
  • Knowledge and understanding of escrow operational processes. 
  • Knowledge and understanding of loan default or foreclosure processes. 
  • Experience reading, analyzing, and interpreting mortgage/financial documents. 

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.

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