Production Support Specialist in Richmond, VA at DISYS

Date Posted: 2/19/2018

Job Snapshot

Job Description

This individual is accountable for the following systems: Linux and Windows systems that support our infrastructure; Linux, Windows and Application systems that support Asset Management; Responsibilities on these systems include Systems Administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

1. Engineering of Systems Administration related solutions for various project and operational needs.

2. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

3. Install and configure systems such as supports infrastructure applications or Asset Management applications.

4. Develop and maintain installation and configuration procedures.

5. Contribute to and maintain system standards.

6. Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

7. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

8. Perform regular security monitoring to identify any possible intrusions.

9. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

10. Perform regular file archival and purge as necessary.

11. Create, change, and delete user accounts per request.

12. Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.

13. Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.

Job Requirements

1. Bachelor (4-year) degree, with a technical major, such as engineering or computer science.

2. Systems Administration/System Engineer certification in Unix and Microsoft.

3. Four to six years system administration experience.

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.