Loan Servicing Specialist (LARGE BANK) in Chandler, AZ at DISYS

Date Posted: 3/7/2018

Job Snapshot

Job Description

Do you enjoy helping customers? Do you want to have an opportunity with one of the largest financial institutions in the U.S.? If so, Disys has the perfect opportunity for you. Our client is looking for someone to take inbound phone calls in the Short Sale Department.   You will receive calls from Real Estate Agents and Lawyers, providing them updates on the Short Sale.   Call volume will be consistent. 

Job Requirements

What are 3-5 must haves:

  • Computer Skills, being able to type while on the phone to update information
  • Experience in the mortgage business/Knowledge of what a HUD, Title, Payoff, etc.  Want them to know the terminology for mortgage, short sale experience is a huge plus!!!
  • Muti-task – will be on the phones and typing in updates into the computer in real time, must be able to do both at the same time
  • This department is a high volume inbound call center supporting calls from Attorneys and Real Estate Agents for their customer’s short sale on their mortgage, will be speaking with the Attorneys and Real Estate Agents, can’t speak to the actual client do to regulations
  • High volume experience is a must

What are 3 – 5 nice to haves?

  • Short sale experience, although it is not a must it does really help qualify the candidate
  • Experience with high volume mortgage calls

What personality type best fits your organization?

  • Fast paced
  • Pays attention to detail
  • Thick skin (calls they are receiving are fast paced and want answers, must be able to update the Attorneys and Agents with correct information and if it is not there let them know why and be ready to get on the next call)

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.