Level 2 MAC support (New York, NY)

Position: Level 2 Tech Support

Location: New York, NY 10010

Duration: Contract to hire



Must Haves
6+ years' experience with MAC - Must have hands on software/hardware troubleshooting. Must be ACMT Certified.
Bachelor's degree in computer science or information systems or an equivalent combination of education.

Nice to Have
JAMF Knowledge - Ramses mentioned this being a very nice to have but not a must. We'd prefer someone with some JAMF experience.
Server Administration
AWS

Basic L2 Tech Needs
Candidates should have advance knowledge of:
o Virtualization Technology - Citrix
o Mobile Technology
o Ticketing Systems
o MS Office 365
o Networking (Cabling, Punch Downs, Cable Testing)
o Azure Systems Management

Candidates should be familiar with:
o Asset Management (ServiceNow)
o Audio Visual Systems
o Enterprise Monitoring

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.