IT - Scrum Master II

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  • Location:

    United States Virgin Island

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  • Published:

    3 months ago

  • Expiry date:


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The Scrum Master II is responsible for guiding 2-3 team(s) through the use of Agile / Scrum practices and values for the purpose of delivering quality products and solutions to the organization. This role must build trusted relationships with the team and with their stakeholders (Product Managers, Solutions Managers, etc.) to ensure that the needs of all team members are being met.

This role supports the following service offerings:
* Planning & Time Management
* Risk & Issue Management
* Stakeholder Management
* Governance
* Benefits Management

The Scrum Master II works closely with Product Owners, Scrum Master I, Delivery Coordinators, and Release Train Engineers. This role reports directly to the Release Train Engineer.

* Ensure the team follows standard Agile processes while identifying opportunities for improvement.
* Facilitate team in defining Working Agreements, Definition of Ready, Definition of Done and then ensures those agreements are upheld.
* Facilitate Agile ceremonies: daily stand-up (scrum) meetings, retrospectives, demos, backlog grooming / refinement, backlog sizing, and sprint planning.
* Understand and use a variety of techniques to continuously optimize ceremonies and team participation and engagement.
* Identify and help to remove impediments, escalate impediments to the product and solutions manager, recommend ways to resolve impediments, and influence leadership to act on these recommendations.
* Help team inspect and adapt process through retrospectives, data / metrics tracking, and creating a safe, trusting environment with space to grow.
* Coaching the team to higher levels of performance.
* Assist with internal and external communication and improving transparency by creating visible information radiators (burn-downs, velocity chart, etc.), dashboards, and demos.
* Provide metric reports to assist in product road-map planning.
* Facilitate getting the work done without coercion, assigning, or dictating the work directly.
* Facilitate discussion, decision-making, and conflict resolution.
* Observe team interactions and use emotional intelligence to discuss observations in a safe, trusting environment.
* Support product planning by participating in release planning discussions.
* Support execution through understanding of priority and sequencing required to deliver efficiently.
* Guide team in commitment making and sprint completion.
* Hold team (Product, Development, QA, and team members) accountable for delivery commitments.
* Help team identify when commitments are at risk and assist team with solution to ensure commitments are met.
* Be an agile subject matter expert and provide strategic influence with the product / business and other engineering organizations.
* Ensure teams backlogs are sufficiently full at all times (at minimum 3-4 sprints worth of work defined).
* Practice servant-leadership and promote learning in others by building relationships with cross-functional stakeholders, communicating information, and providing advice to drive efforts forward.
* Influence team members within assigned unit adapting to competing demands and new responsibilities.
* Provide feedback to others including upward feedback to leadership and mentoring junior team members.
* Conduct or oversee business-specific efforts by applying expertise in subject area.
* Partner internally and externally to make effective decisions solving complex problems, escalating high priority issues or impediments as appropriate, monitoring progress and results, and recognizing and capitalizing on improvement opportunities.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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