Incident Manager in Plymouth, MA at DISYS

Date Posted: 11/5/2018

Job Snapshot

Job Description

Job Title: Incident Manager

Location:  Plymouth, Minnesota 

Duration:  6+ Months CTH

 

Responsibilities

Technology Command Center Analyst

Resource engagement, documentation, respond to monitoring. Other duties as assigned.

ServiceNow, Outlook, Microsoft Office.

Manage production incidents to resolution in a 24X7X365 environment using the standard ITIL incident management processes and inform management of status, impact and resolution actions within the Service Now tool.

Job Requirements

Job Title: Incident Manager

Location:  Plymouth, Minnesota 

Duration:  6+ Months CTH

 

Responsibilities

Technology Command Center Analyst

Resource engagement, documentation, respond to monitoring. Other duties as assigned.

ServiceNow, Outlook, Microsoft Office.

Manage production incidents to resolution in a 24X7X365 environment using the standard ITIL incident management processes and inform management of status, impact and resolution actions within the Service Now tool.

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.

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