Help Desk Technician in Bothell, WA at DISYS

Date Posted: 4/13/2018

Job Snapshot

Job Description

Job Title: Help Desk Technician

Location: Bothell, WA

Duration: 12+ months


Job Summary,
 Responsibilities & Skills:

  • Excellent oral and written communication skills with a commitment toward customer service
  • Minimum knowledge of technology and a basic understanding of supported products; covers installation, configuration, and troubleshooting of products provide those products meet pre-defined standards
  • Knowledge of Microsoft Windows and current Microsoft Office versions Knowledge of Cisco network products and LAN/WAN hardware administration
  • Ability to assess and respond to urgent issues in a competent manor
  • Ability and desire towards learning technology, support policies, and methods Ability and desire toward learning new technologies and maintaining industry standards
  • Good organizational skills with the ability to prioritize multiple tasks
  • Highly motivated and the ability to work with minimal supervision
  • Strong analytical skills with the ability to collaborate and solve problems
  • Ability to abide by client policies and procedures.
  • Ability to maintain attendance to support required quality and quantity of work
  • Establishes and maintains positive and effective work relationships with co-workers, clients, members, providers, and customers


Education: Associates Degree in an IT-related field or equivalent experience



Experience:
 0-2 years in help desk service support (or related area).




Warm Regards,

Karthik Kumar

IT Recruiter

Digital Intelligence Systems, LLC (DISYS)

Phone: (972) 865-4215 | www.disys.com

Email: karthik.kumar@disys.com



Job Requirements

  • Experience in help desk service support and customer service
  • Minimum knowledge of technology and a basic understanding of supported products; covers installation, configuration, and troubleshooting of products 
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.