Help desk - Level 1 in Abbott Park, IL at DISYS

Date Posted: 3/8/2018

Job Snapshot

Job Description

DISYS is a global technology and business services consulting firm specializing in Business and IT Consulting & Staffing Services to commercial and government customers.  We are a $350 million private firm with 20 branches in the US and 13 international locations servicing over 200 Fortune 1000 clients.

We have the below opening with one of our direct clients a leading Pharmaceutical Company at Abbott Park, IL for a Help Desk Support for a 6 months Extendable contract.

Job Title: Help Desk Support

Location: Abbott Park, IL

Duration: 6 months Extendable Contract



Primary function is to answer calls arriving at the Support Center and to accurately identify, prioritize and log the service requests within the established standards.

Diagnose problems by asking accurate, concise questions in a professional and timely manner.

Accurately prioritize, categorize and log calls, reset network passwords, resolve print queue problems, manage crisis escalation and transfer calls to other support group as appropriate, assist in projects as needed.

Looking forward to talk to you soon.

Thanks & Regards,


Shanavaz (Shan) Sahul

Senior Technical Recruiter

Digital Intelligence Systems (DISYS)

Cell: 214-736-1856 |



Job Requirements

Help desk