Genesys Engineer in Phoenix at DISYS

Date Posted: 11/6/2018

Job Snapshot

Job Description

Contract to Hire 

North Phoenix 

Job description:

Operational support and troubleshooting of E2E Genesys Platform including but not limited to SIP, Call Routing, Voice Response and Reporting.

Job Requirements

Required Skill

-2-5 Years Genesys Routing implementation and support experience.

• Proficient in SIP server and Genesys voice technology.

•Strong Genesys framework experience (Configuration and Implementation )

•Strong Knowledge on Genesys GVP, GAAP, Composer, URS, Genesys Rule engine, ORS, GIR

•Experience in Infomart report and eservices implementation

•Good communication skills and presentation skills.

Desired Skills

  • Knowledge of Oracle, SQL and Cassandra
  • Knowledge of Linux
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.