Field Tech in Tampa, FL at DISYS

Date Posted: 2/15/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa, FL
  • Job Type:
    Other
  • Experience:
    At least 3 year(s)
  • Date Posted:
    2/15/2018

Job Description


BHJOB8895_111979  DISYS is seeking individuals with a desktop support/break-fix background for a long term contract opportunity in Cartersville, GA!

Job Description:

  1. Desktop Support:
    • Troubleshoot and resolve issues that result from employee laptop/desktop computers and peripherals.
    • Ensure customer issues/tickets are resolved in a timely manner.
    • Assist end users with packaged software and some basic support of critical applications.
    • Software installations and license tracking and support. 
    • Provide hardware support to end users (laptop, desktop, related accessories, printers, copiers, telephones, etc).  Work closely with Corporate IT on hardware purchasing and asset management.
  2. Customer Service:
    • Provide quality support to user community, employing a high degree of customer service, technical expertise, and timeliness.
    • Resolve problems with a high degree of patience and problem management techniques.
    • Convey technical issues in laymen’s terms so the customer can understand.

Minimum:

  • 3 years work experience in desktop support
  • Proficiency in MS OS and other regular packaged software


Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.