Facets Implementation Specialist in Eden Prairie, MN at DISYS

Date Posted: 5/24/2018

Job Snapshot

Job Description

Healthcare Software Implementation Specialist Responsibilities:

  • Deploy innovative healthcare industry-specific solutions that enable industry standards and processes.
  • Identify, assess and solve complex business integration problems where analysis of situations or data requires an in-depth evaluation of variable factors
  • Assess current state workflow and work with implementation team to validate proposed future state fits with overall project objectives
  • Work interactively with clients and client team members to configure, test and validate the software application environment
  • Perform account management to foster expansion of system usage and features within the organization
  • Responsible for coordinating training of administrators and super users
  • Follow installation standards, project plans, and related documentation to ensure a high level of success during the implementation process
  • Explain project goals to help client create an obtainable timeline
  • Assist client through Implementation Period for Preparation to Work with Trainers.
  • Responsible for problem solving/issue resolution on reported problems/incidents and questions
  • Queue monitoring for accuracy of logged calls and response time.
  • Direct and perform follow up as necessary to complete projects
  • Provide exceptional customer service
  • Implement, configure, test, and document commercial healthcare software
  • Perform system integration and configuration analysis to determine technical requirements
  • Analyze business requirements and objectives to determine the optimal configuration of requirements
  • Analyze existing system functionality and make recommendations regarding system enhancements

Qualifications:

  • Bachelor's Degree in a Health Information Management, Information Technology, or similar program
  • 3+ years experience implementing software in a healthcare setting
  • 3+ years working with health information system software products
  • 3+ years configuration experience, preferably on Facets, HealthRules, Trizetto, Diamond, Amisys advance, or similar system
  • 2+ years HealthCare operations or Healthcare claims processing experience

Assets:

  • Undergraduate degree in applicable area of expertise or equivalent experience
  • Experience translating Business Requirements into system solutions
  • Understanding of cloud technology
  • Understanding of a service-oriented architecture
  • Experience in complex projects with division or company-wide scope
  • Should be able to effectively communicate with business and other IT teams.
  • Experience with commercial software development and/or deployment
  • Self-starter, well organized, manage to a schedule, and strong communication skills (written and verbal)
  • Comprehensive end-to-end payor healthcare operations experience, including but not limited to claims knowledge, EDI transactions (834, 837/835, 270/271, etc), HSA/HRA/FSA accounts, etc
  • Proficient in healthcare and health plan terminology, including a basic understanding of medical coding (CPT, HCPCS, ICD-10, etc)

Job Requirements

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.