eBOSS Production Support - DB2 in Cary, NC at DISYS

Date Posted: 9/11/2018

Job Snapshot

Job Description

Job Purpose

The Production Support Professional works with our clients self-checkout Enterprise Back Office System Server (eBOSS). The successful candidate will support eBOSS Managed Services Clients helping maintain IBM DB2 and PostgreSQL databases, aiding in eBOSS configuration and reporting, and gathering forensics for eBOSS issues. Additionally, the successful candidate will write SQL, develop and maintain utilities in an appropriate scripting language, and support test efforts. This position has on-call responsibilities and may require second or third shift activities from time to time, which will be scheduled for maintenance but may be ad-hoc during Production Down scenarios.

Primary (Essential) Job Functions

  • Gather logs, make configuration changes, run reporting, and install software.

  • Support eBOSS PostgreSQL and DB2 database.

  • Script procedures for alerting, backups, and other telemetry required for monitoring.

  • Ensure database health is maintained for all eBOSS Managed Services Clients.

  • Participate in Client’s eBOSS Change Management processes.

  • Coordinate with Level 2 Service Requests opened on the behalf of Clients.

  • Report status as required.

  • Ensure team processes and procedures are exercised and updated as needed.

Secondary Job Functions:

  • Participates in one or more team process improvement initiatives.

  • Documents team operating procedures.

  • Other duties as assigned or required by the Delivery Manager

Job Requirements

Desired Qualifications

  • Strong SQL skills.

  • Direct experience with PostgreSQL, Oracle, MySQL, DB2 or SQLServer.

  • Experience using Windows Server (any – 2008/2012/2016).

  • Experience using web application servers (WebSphere, WebLogic, Apache Tomcat)

  • Windows PowerScript

  • Python

  • DOS (MS-DOS, PC-DOS, Windows Batch, PowerShell)

  • VBScript

  • PostgreSQL, Oracle, MySQL, DB2 or SQLServer database experience.

  • Experience serving on a production control staff.

  • Strong documentation skills (must be effective in written communications).

Initial Minimum Qualifications

  • Degree in Computer Science or related field.

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.