Desktop Technician in Chantilly, VA at DISYS

Date Posted: 1/23/2018

Job Snapshot

Job Description

Deskside Support – Chantilly, VA

DISYS is currently looking for a Deskside Support Technician with an active TS/SCI clearance to join a team in Chantilly, VA with one of our top Federal Clients. The Deskside Support Technician provides second level support for deskside support trouble tickets, performs set up for new or replacement desktop computing equipment, orders warranty parts and conducts repairs on desktops, laptops, peripheral devices and some printers.

Responsibilities

  • Thorough understanding of the desktop environment and a solid understanding of technologies that touch the desktop (network, server environment, active directory, security standards) is required.
  • Must be a team player, show leadership and have a customer focused attitude.
  • Second level support desktop break/fix trouble tickets according to department SLA's.
  • Includes warranty repair for HP machines and some printers.
  • Assist with departmental projects and provide technical input during plan/build phase and team leadership during implantation phase of projects.
  • Innovative technologist that assist the team with improving and enhancing customer environment. With management supervision and approval, research, test and implement new ways to streamline support for corporate campus.
  • Research and share information on new technologies that will benefit corporate campus desktop users
     

Requirements

  • Active Government Security Clearance – Must have active TS/SCI
  • 3-5 years of experience
  • Certifications – Must have A+
  • Must have experience with – Windows XP/7/10, Office 365, Active Directory, Networking concepts.
  • Excellent written and oral communication skills for both technical and non-technical audiences.


Job Requirements

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.