Desktop Support in Midland, TX at DISYS

Date Posted: 8/8/2018

Job Snapshot

Job Description

 


Role: Network/Desktop Systems Support 


Locations: Midland, Texas 


Duration: 6 Months CTH 


 


 


 


Responsibilities


This is an advanced desktop support position. This role will serve as a technical lead for other less experienced support personnel.


Maintains all on site computer equipment including computers, servers, terminals and printers. Plans and executes maintenance for in scope equipment on a regular basis. Provides support for a population of users across multiple sites in a practice.


Documents and maintains records of end user issues & requests, network issues, support and vendor communications, and relevant hardware/software orders and shipping within proper change management process.


Supports users with basic usage and troubleshooting of mobile devices along with mobile email.


Troubleshoots advanced end user IT questions and system problems. Provides advanced user IT support as needed when required.


Configures Windows desktop PCs, laptops, and tablets on a regular basis including hardware setup plus software installation.


Assists in the maintenance of network systems, servers, workstations and printers; installation of software and hardware; and troubleshooting of server and network problems including hardware component replacement in PCs and servers. Problem resolution may require work outside of normal business hours.


Works closely with US Oncology corporate Information Technology groups on setting and enforcing standards, implementing and upgrading hardware and software, and monitoring/troubleshooting production equipment. Loads specified software packages such as operating systems, standard anti-virus, Office applications, EMR applications and others into Windows OS computers. 


Provides technical advice to local market for purchasing new computer equipment per US Oncology standards. 


Handles purchasing activity for planned PC refresh and any local project initiatives including budget tracking. 


Maintains asset lifecycle process and records for local

Job Requirements

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.