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data entry/data entry clerk in Nashville, TN at DISYS

Date Posted: 12/1/2018

Job Snapshot

Job Description

TITLE                        -  Data Entry/Enrollment Specialist/Data entry Clerk

LOCATION               - Nashville, TN

CONTRACT              -  6 months

Job Responsibilities:

•        Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being.

•        Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

•        Identify additional needs customers may have and help them to upgrade products or services.

•        Refer unresolved customer grievances to designated departments for further investigation.

•        Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills:

•        Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

•        Ability to work independently and manage one’s time.

•        Ability to accurately document and record customer/client information.

•        Previous experience with computer applications, such as MS Outlook or data entry software.

Education/Experience:

•        High school diploma or GED preferred.

•        2 to 4 years of customer service related experience required.

Job Requirements

TITLE                        -  Data Entry/Enrollment Specialist/ Data Entry Clerk

LOCATION               - Nashville, TN

CONTRACT              -  6 months

Job Responsibilities:

•        Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being.

•        Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

•        Identify additional needs customers may have and help them to upgrade products or services.

•        Refer unresolved customer grievances to designated departments for further investigation.

•        Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills:

•        Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

•        Ability to work independently and manage one’s time.

•        Ability to accurately document and record customer/client information.

•        Previous experience with computer applications, such as MS Outlook or data entry software.

Education/Experience:

•        High school diploma or GED preferred.

•        2 to 4 years of customer service related experience required.

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.