Customer Service Representative in City of Industry at DISYS

Date Posted: 9/22/2018

Job Snapshot

Job Description

Customer Service Representative - Seeking Customer Service Representatives to interact with the customers of a Fortune 500 major banking institution in order to provide information in response to inquiries about products and services as well as issue resolution. A typical Customer Service Representative will be a quick learner and will be able to learn if not already familiar with how to service customer queries regarding Customer Management Systems, Online Banking, Lock box, ACH, Wire Transfer and remote banking. Customer Service Representatives will handle inbound, outbound or a combination of both via phone, email and chat. Within the Customer Service Representative role, we offer a unique opportunity with promotional opportunities that come with salary increases to reward you for training and dedication.

Job Requirements

Qualified candidates must have:

  • 2 years of financial experience in banking, loans, cash movement or mortgage

  • 2 years of customer service experience

  • High School Diploma or GED 

  • High volume call center operations is a plus 

  • Knowledge of Microsoft office & excel 

  • Good technical and computer skills

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.