Customer Service Representative (LARGE BANK) in Winston Salem, NC at DISYS

Date Posted: 2/6/2018

Job Snapshot

Job Description

Do you enjoy helping customers? Do you want to have an opportunity with one of the largest financial institutions in the U.S.? If so, Disys has the perfect opportunity for you. Our client is looking for someone to take inbound/outbound phone calls for one of their call centers in Winston Salem. This person will be responsible for take an average of 40 to 50 phone calls on a daily basis answering customer’s questions about Check Verification.

Most of your time will be spent providing outstanding customer service to Internal and External Customers within treasury management, performing Check Verification through a mix of inbound and outbound calls.  50+ Calls per day.

Job Requirements

Desired Skills:

  • Customer service
  • Call center or previous financial services experience
  • Demonstrated excellent verbal and written communications skills
  • Excellent attention to detail and accuracy
  • Excellent phone etiquette
  • Proven experience with listening and eliciting information effectively
  • Strong multi-tasking ability
  • Strong problem solving skills

Preferred Skills:

  • Ability to function in a fast-paced environment
  • Bilingual in Spanish
  • College education
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.