Customer Service Rep - call Center

Job Title: Customer Support Representative - Call Center

Location: Remote, Warwick, RI

Duration: 6 months contract

Job Description: Customer Service Advocate
Onsite Training - Warwick, RI
Class Start Date - December
Inbound customer service role - the role will include Customers calling to start their structured settlement annuity - customers calling for account maintenance direct deposit changes / address changes / tax changes - process specific changes -deals with beneficiaries within claims process and help families create the claims. Educate customer regarding structured settlement annuity. Work to remove roadblocks to customer requests & educate customer on the correct process for receiving information.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.