Credit/Risk/Fraud Analyst (Merchant Services) in Woodland Hills, CA at DISYS

Date Posted: 7/21/2018

Job Snapshot

Job Description

  • Responsible for conducting risk-based underwriting reviews of applications for merchant payment processing accounts.

  • Analyzes client-specific know your customer policies (KYC) and procedures in addition to analyzing and reporting on anti-money laundering (AML) due diligence.

  • Validates consumer identity, legitimacy of business, and ensures that application attributes and business model comply with applicable guidelines/laws.

  • Identifies trends in application attributes/existing payment processing behavior in order to mitigate risk and fraud.

  • Reads and analyzes consumer and business financial documentation in order to make sound credit decisions.

  • Handles both inbound and outbound calls from existing and prospective customers.

  • Flexes communication style to match customers’ needs. Diffuses emotional customer situations effectively and recognizes when to escalate.

  • Maintains organized and fully documented Underwriting files and databases with specific customer information and inquiries.

  • Able to consistently operate in a “gray area” where each situation is unique and is handled on a case by case basis. Utilizes sound judgement and has the ability to make solid decisions based on research, experience, and basic guidelines.

Job Requirements

  • Underwriting/Risk/Fraud/Customer Care/Banking experience

  • Self-motivated with a strong drive for results

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.