Collections Representative in Omaha at DISYS

Date Posted: 10/21/2018

Job Snapshot

Job Description

Collections Representative - seeking Collections Representatives to perform various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. A typical Collections Representative may also be responsible for the stocking of recovered or returned collateral, preparing documentation, processing proceeds of sales and assisting customer with redemption's or reinstatement's.

Job Requirements

- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers
- Take all necessary actions to collect payments or charge-off recoveries via predictive dial or by manual inbound/outbound calls
- May initiate and prepare files for repossession, charge-off, NOD and skip trace
- Uses various collection systems to update customers’ accounts and to send correspondence
- Ensure recovered/returned collateral is logged into inventory system. *Obtains collateral values through available sources 
- Identifies and handles problem title situations 
- Processes sales proceeds and prepares sales packages 
- Produces all inventory reports 
- Communicates with various auctions, repossession companies, motor vehicle offices throughout the United States and other departments within Consumer Credit Division 
- Provides back up for transportation of recovered/returned collateral 
- Knows, understands, and adheres to Fair Debt Collections Practice Act, Collection Laws, and Fair Credit Reporting Act 
- Communicates with customers regarding reinstatement's, redemption's, and any disputes
- Other job duties may include the following: Understands and adheres to Fannie Mae (FNMA), FHA (HUD), Veteran’s Administration (VA), and all private mortgage insurer’s (PMI) rules and guidelines

- Ability to assess customer’s financial situation for possible referral for loss mitigation 
- Verbal and written communication skills, attention to detail, and critical thinking
- Ability to work independently and manage one’s time 
- Knowledge of federal, state, and company policies, procedures and regulations as related to accounting 
- Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related software

- High school diploma or GED required 
- Associate's degree in accounting or related financial discipline preferred
- 2-4 years financial and/or accounting experience required

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.


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