Business Analyst in Sunnyvale, CA at DISYS

Date Posted: 8/8/2018

Job Snapshot

Job Description

TITLE                         -  Business Analyst


LOCATION                - Sunnyvale, CA


CONTRACT               -  12 months


 


Job Description:


Roles and Responsibilities:
• Participate in process flow analysis and process design.
• Share best practices and be consultative throughout the technical design of the projects.
• Produce a detailed functional design document to match business requirements.
• Co-team with the Enterprise Apps to produce a technical specification for custom development and systems integration requirements.
• Participate in projects as required.
• Maintain current ServiceNow knowledge through self-study and utilization of available training.

Skill/Job Requirements:
• Ideal candidate must be self-motivated with a proven track record in ITSM technologies.
• Candidate must be organized and analytical, adept at working in a team environment.
• Strong presentation and communication skills.
• Ability to understand business requirements and convert them into solution designs.
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities.
• Must possess strong knowledge of Service Now reporting.
• Possess expert knowledge of developing and administering ServiceNow platform.
• Experience implementing or knowledge of: CMDB, Discovery, Incident, Problem, Change, PPM, GRC, SDLC, HR, Performance Analytics, Hardware and Software Asset Management, Service Portal, Service Catalog, Orchestration, ITOM, Security Operations, Demand Management and automations.
• Experience with leading Service Now implementation and upgrades.
• 3-5 years’ experience required on solution developing and administering on Service Now platform.
• Bachelor’s Degree in Computer Science or related field

Job Requirements

TITLE                         -  Business Analyst


LOCATION                - Sunnyvale, CA


CONTRACT               -  12 months


 


Job Description:


Roles and Responsibilities:
• Participate in process flow analysis and process design.
• Share best practices and be consultative throughout the technical design of the projects.
• Produce a detailed functional design document to match business requirements.
• Co-team with the Enterprise Apps to produce a technical specification for custom development and systems integration requirements.
• Participate in projects as required.
• Maintain current ServiceNow knowledge through self-study and utilization of available training.

Skill/Job Requirements:
• Ideal candidate must be self-motivated with a proven track record in ITSM technologies.
• Candidate must be organized and analytical, adept at working in a team environment.
• Strong presentation and communication skills.
• Ability to understand business requirements and convert them into solution designs.
• Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities.
• Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities.
• Must possess strong knowledge of Service Now reporting.
• Possess expert knowledge of developing and administering ServiceNow platform.
• Experience implementing or knowledge of: CMDB, Discovery, Incident, Problem, Change, PPM, GRC, SDLC, HR, Performance Analytics, Hardware and Software Asset Management, Service Portal, Service Catalog, Orchestration, ITOM, Security Operations, Demand Management and automations.
• Experience with leading Service Now implementation and upgrades.
• 3-5 years’ experience required on solution developing and administering on Service Now platform.
• Bachelor’s Degree in Computer Science or related field

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.