B2B Collections Specialist in University Area, Charlotte, NC at DISYS

Date Posted: 10/29/2018

Job Snapshot

Job Description

Company: Large Bank

Location Options: University Area, Charlotte, NC

Job Title: B2B Collections Specialist 

Duration: 6 month contract, extendable to 24 months, and eligible for conversion to FTE

Must Haves (Tangible experience):

  • 3+ years experience in a direct customer contact service, collections or sales environment
  • Need to have experience in an outbound call center role

Job Requirements

Job Description:

  • Fully qualified, seasoned collector. 
  • Contacts customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls which are non-routine and require deviation from standard screens, scripts, and procedures. 
  • Negotiates workouts and repayment plans.
  • Handles most complex collection inquiries and issues. 
  • Makes decisions about acceptance/return of partial payments. 
  • Handles most complex collection inquiries and issues. 
  • May assist with compiling statistical reports and other special projects.
Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.