AGV AND VNA SUPPORT SPECIALIST in Texas at DISYS

Date Posted: 5/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Texas
  • Job Type:
    Supply Chain
  • Experience:
    Not Specified
  • Date Posted:
    5/16/2018

Job Description

SUMMARY:
Will work as part of a tight-knit team committed to uncompromising customer focus to install and support our most advanced products while adhering to strict project time lines.  


Position will perform installs and  provide product support for JH AGV and VNA lines.  May travel to dealer and customer locations in all  territories.  


Works closely with WP team and JH support team. 
Position interacts with:
Internal – Sales, Service Engineering, Technical Training
External –  Jungheinrich, Dealership Sales and Service, Customers and potential customers       
High % of travel (up to 75%) 
A wide degree of independent judgment, discretion, and latitude expected
EDUCATION:
Bachelor's Degree


REQUIRED 
KNOWLEDGE/SKILLS/EXPERIENCE/CERTIFICATIONS/LICENSES:
Skills to adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays, or unexpected events


Must be able to travel internationally and without restriction


Forklift Operator Certification, including warehouse products


Experience with Lift Truck industry mechanical concepts


Experience interacting with dealers and customers


Strong customer focus and willingness to consistently do what is necessary to ensure proper operation of the product and exceeding our customers' expectations


Ability to achieve an expert knowledge level on highly technical and specialized products


Excellent and proven mechanical, electrical and software troubleshooting skills


Persistent work ethic that is prepared to repeatedly devise and implement multiple solutions when presented with an obstacle until the issue is resolved


Strong written and verbal communications and interpersonal ability


Skilled in time management


Strong team player that supports and interacts well with other personnel


Willingness to take charge, lead and accept responsibility while performing installs and field repairs


DESIRED 
KNOWLEDGE/SKILLS/EXPERIENCE/CERTIFICATIONS/LICENSES:
Experience working for a multinational company


Bilingual (English/Spanish) or (English/German)


Multilingual (English/Spanish/German)


Prior experience with VNA and AGV products


Prior experience with warehouse automation (conveyor, door, assembly line etc.).


Jungheinrich VNA PIN and current training on VNA products


Field experience installing and repairing VNA products


Field experience installing and repairing AGV products


Experience and knowledge of SICK laser personnel detection systems


Familiarity with Jungheinrich warehouse navigation system


EQUIPMENT & TOOLS USED/WORKING CONDITIONS:
Microsoft Windows and Office Suite, JH diagnostic, parts and service software, CRM, AutoCAD


Working conditions range from indoor/office to dealership service departments and customer warehouses



Warm Regards,


 Janani Suresh


Technical Recruiter


Digital Intelligence Systems (DISYS)


Phone: 214-736-1854 | www.disys.com


Email: Janani.suresh@disys.com

Job Requirements

SUMMARY:
Will work as part of a tight-knit team committed to uncompromising customer focus to install and support our most advanced products while adhering to strict project time lines.  


Position will perform installs and  provide product support for JH AGV and VNA lines.  May travel to dealer and customer locations in all  territories.  


Works closely with WP team and JH support team. 
Position interacts with:
Internal – Sales, Service Engineering, Technical Training
External –  Jungheinrich, Dealership Sales and Service, Customers and potential customers       
High % of travel (up to 75%) 
A wide degree of independent judgment, discretion, and latitude expected
EDUCATION:
Bachelor's Degree


REQUIRED 
KNOWLEDGE/SKILLS/EXPERIENCE/CERTIFICATIONS/LICENSES:
Skills to adapt to changes in the work environment, manage competing demands and able to deal with frequent changes, delays, or unexpected events


Must be able to travel internationally and without restriction


Forklift Operator Certification, including warehouse products


Experience with Lift Truck industry mechanical concepts


Experience interacting with dealers and customers


Strong customer focus and willingness to consistently do what is necessary to ensure proper operation of the product and exceeding our customers' expectations


Ability to achieve an expert knowledge level on highly technical and specialized products


Excellent and proven mechanical, electrical and software troubleshooting skills


Persistent work ethic that is prepared to repeatedly devise and implement multiple solutions when presented with an obstacle until the issue is resolved


Strong written and verbal communications and interpersonal ability


Skilled in time management


Strong team player that supports and interacts well with other personnel


Willingness to take charge, lead and accept responsibility while performing installs and field repairs


DESIRED 
KNOWLEDGE/SKILLS/EXPERIENCE/CERTIFICATIONS/LICENSES:
Experience working for a multinational company


Bilingual (English/Spanish) or (English/German)


Multilingual (English/Spanish/German)


Prior experience with VNA and AGV products


Prior experience with warehouse automation (conveyor, door, assembly line etc.).


Jungheinrich VNA PIN and current training on VNA products


Field experience installing and repairing VNA products


Field experience installing and repairing AGV products


Experience and knowledge of SICK laser personnel detection systems


Familiarity with Jungheinrich warehouse navigation system


EQUIPMENT & TOOLS USED/WORKING CONDITIONS:
Microsoft Windows and Office Suite, JH diagnostic, parts and service software, CRM, AutoCAD


Working conditions range from indoor/office to dealership service departments and customer warehouses



Warm Regards,


 Janani Suresh


Technical Recruiter


Digital Intelligence Systems (DISYS)


Phone: 214-736-1854 | www.disys.com


Email: Janani.suresh@disys.com

Digital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ disys.com to contact us if you are an individual with a disability and require accommodation in the application process.