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Case Management Processor in Long Beach, CA at DISYS

Date Posted: 12/5/2018

Job Snapshot

Job Description

TITLE                    - Case Management Processor

LOCATION       -  Long Beach, CA

CONTRACT      -  4 Months Contract



  • Provides support to the Case Management staff performing non clinical activities and supporting the management of the department.
  • Responsible for initial review and triage of Case Management tasks.
  • Reviews data to identify principle member needs and works under the direction of the Case Manager to implement care plan. 
  • Promotes communication, both internally and externally to enhance effectiveness of case management services (e.g., health care providers and health care team members).
  • Runs reports to assist in coordination of case management needs.
  • Provides support services to case management team members by answering telephone calls, taking messages and researching information.
  • Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
  •  Strong customer service skills to coordinate service delivery including attention to members/customers, sensitivity to concerns, proactive identification and resolution of issues to promote positive outcomes for members
  •  Demonstrated ability to communicate, problem solve, and work effectively with people
  • Working knowledge of medical terminology and abbreviations
  • Ability to think analytically and to problem solve.
  • Good interpersonal/team skills Must have a high regard for confidential information
  • Ability to work in a fast paced environment Able to work independently and as part of a team.
  • Two or more years’ experience as a medical assistant, office assistant or other healthcare service administrative support role.

Job Requirements

Medical RecordsDigital Intelligence Systems, LLC. is an Equal Opportunity Employer, M/F/D/V. We do not discriminate against any employee or applicant because they inquired about, discussed, or disclosed compensation. Email recruitinghelp @ to contact us if you are an individual with a disability and require accommodation in the application process.